Plain English awards
- Russell Hobbs for 'Vacuum cleaner instructions'. Nominated by: Tina Bicat.
- Life in Palestine for 'Children of War – guide for carers'. Nominated by: Rachael Milling.
- Breakthrough Breast Cancer for 'Touch Look Check' leaflet. Nominated by: anonymous.
- NHS Bowel Cancer Screening Programme for their bowel screening test kit instructions. Nominated by: Malcolm Mercer.
- Lynn Dainton for the Australian Centrelink benefit form. Nominated by: Lynn Dainton.
- Pendle Council for a range of council communications. Nominated by: Claire Tulloch.
- Oakam retail financial services for their 'Customer Charter’. Nominated by: Melissa Donnelly.
- The Prostate Cancer Charity for Information booklets. Nominated by: Debbie Clayton.
- Liverpool Housing Trust ‘Hat Trick’ for 'Rent and services charges explained’. Nominated by: Nicole Williams.
- Joint partnership – Radical Services, Pebbles Care and Partners-in-care for 'Young people’s handbook’. Nominated by: Olivia Doherty.