Complex medical jargon and unclear diagnoses could put lives at risk, according to new research.

A study has found that nearly half of working-age people cannot understand or use everyday health information.

Those with poor reading skills and the biggest health problems are thought to be most at risk.

It's Plain English Day on Friday, 14 December.

Each year, we present awards for the best and worst examples of English. The main awards recognise organisations and individuals who have genuinely made an effort to present themselves using clear and concise English. The infamous 'Golden Bull' and 'Foot in Mouth' awards inject a sense of mischief into the proceedings. All the award winners can expect to receive media coverage.

Go to our awards pages to view the winners for 2012

Following reports that Birmingham City Council's automated phone system is unable to recognise Birmingham accents, Chrissie Maher, our founder commented:-

"The millions of pounds which goes into building these systems is just stupid.

Anyone calling a rent arrears department will be anxious and upset anyway but to then have their voice not recognised because of their accent is awful.

The Brummie accent is instantly recognisable and should be celebrated. You can bet the people who developed these systems are posh or from London."

Media coverage:-

• The Sun